Communicating in Difficult Situations
From Seth Kastner on May 18th, 2021
Do you have difficulty communicating with other team members in difficult situations? Do you have effective strategies for communicating with other team members about a challenging situation or during a difficult conversation?
Join Kelli Marshall, MS, SLP-CC for this free webinar. Kelli is a speech language pathologist who has had experience on both sides of the table with difficult conversations, as a parent and as a therapist. She will provide you with strategies for having difficult conversations with families and other team members.
- Identify at least three principles of effective communication.
- Describe the difference between empathy and sympathy.
- List the steps for starting a difficult conversation.