Do you have difficulty communicating with other team members in difficult situations? Do you have effective strategies for communicating with other team members about a challenging situation or during a difficult conversation?
Join Kelli Marshall, MS, SLP-CC for this free webinar. Kelli is a speech language pathologist who has had experience on both sides of the table with difficult conversations, as a parent and as a therapist. She will provide you with strategies for having difficult conversations with families and other team members.
Objectives:
- Identify at least three principles of effective communication.
- Describe the difference between empathy and sympathy.
- List the steps for starting a difficult conversation.